COVID-19 Response | Housing Families First | Richmond, VA

COVID-19 Response

Housing Families First is working to ensure the safety of the families in our shelter and community housing programs, as well as our staff and supporters. We are actively engaged in discussions on protocols and best practices with other members of the Greater Richmond Continuum of Care, including medical professionals, and we are following guidelines for shelters and the recommendations of the CDC.

As of March 16, 2020, we are not able to accept in-kind donations nor host any volunteers or community members on site until further notice. Only paid staff and current shelter residents are allowed on our campus.  This is for the protection of our supporters, shelter families, and staff.

Our staff at the Homeless Crisis Line and in the Building Neighbors rapid re-housing program are working remotely, continuing to provide housing search and housing counseling assistance by phone, text, and email. Onsite staff and families in our shelter are having their temperatures monitored daily, and we are utilizing the Richmond and Henrico County Coronavirus Hotline to assess any symptoms, if needed. Our recent blog post outlines additional measures being taken, and we continue to add or revise health and safety measures almost daily.

We have compiled a list of community resources that have been shared with us into a COVID-19 Resource Guide for our families and other community members. While we hope the guide is helpful, please note that we do not endorse any of the resources included or guarantee the accuracy of the information, as the availability of services is changing quickly.

Thank you for remembering our families and staff that are still working each day to keep our housing programs running smoothly and help our families get back into homes of their own.